Colonial Home Warranty Complaint
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Worse Service Ever!! Ripp Off!! BAD service!! DO NOT GET this company!!
I had a gas/oven main panel board, damaged/function. My service call was not returned , til I followed up after 7 days. They did not cover it, because theres is another 30 day exclusion, in very small print after your waiting period of another 30 day additional time frame. Theres so many exclusion afeter your 30 day waiting period, its impossible to find in all of there wording. Very rude to deal with any of their staff(cust service, management, supervisors etc.) They do not furnish you a phone number nor fax to cancel your policy, plus no contact beyond their cust serv no.And it takes 14 days to refund your method of payment. But when they get your payment its processed immediately. When you cancel they act like you are no longer a customer, but instead a piss.......! Dum idiots. Im a professional in the housing industry, and NEVER EVER have I encountered a company that is not willing to compromise, nor send a second opinion out as to the problem. I would not get them , even if they were FREE of service for a lifetime. Do your research, and read all the pages to exclusions and deadlines, which no other co has. Good Luck to All!
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Review Rating: 1 out of 5
Reviewed By: Lesli
Company: Colonial Home Warranty
Date Added: 5 years ago
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I paid over $3,000.00 for these two policies and have the contract that states it is a five year contract. The phone numbers have been disconnected and I have no way to contact. What to do??
Linda in Antelope, CA